Augusta Capital Region Medical Supply Hub – Kennebec River Resilience
Inside Walmart #2046 at 201 Civic Center Drive, LAC Health maintains the only full-spectrum medical logistics counter embedded in Maine’s capital city. We support MaineGeneral Medical Center – Alfond Center for Health, Togus VA Medical Center, MaineGeneral Thayer Center for Health, state agency clinics, MEMA, the Blaine House, Riverview Psychiatric Center, and regional EMS agencies tasked with covering every legislative session, protest, flood, and winter storm along the Kennebec River.
Our site sits between I-95 Exit 112, the Augusta Civic Center, and the University of Maine at Augusta. Within 30 minutes we can reach MaineGeneral in Waterville, Redington-Fairview General, Franklin Memorial, Mid Coast Hospital’s Augusta clinics, Maine State Prison medical units, and Bath Iron Works Bath/Brunswick campuses. Hurricanes may miss Maine, but atmospheric rivers, ice jams, and statewide policy events can spike demand in a single afternoon. This counter ensures critical supplies never wait for shipments from Boston.
Augusta’s heritage includes the 1832 State House, Civil War armories, 1987 floods, the 1998 Ice Storm, and the 2020 pandemic response that kept MEMA’s Joint Operations Center live for months. LAC Health synchronizes with that legacy by embedding ICS processes, FEMA documentation, and state procurement integrations directly into our workflow.
Location & Access Information
LAC Health Capital Region Hub – Inside Walmart #2046
201 Civic Center Drive
Augusta, Maine 04330
ZIP Code 04330 (serving Augusta, Hallowell, Gardiner, Waterville, Belgrade Lakes, Winthrop, Sidney, Manchester, Farmingdale, Togus, and legislative complexes)
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Parking & Loading: Dedicated ambulance bay, secure cage for DEA inventory, negative-pressure cold rooms with generator backup, and trailer-compatible dock for MEMA cache swaps.
Highway Access: 0.3 miles to I-95 Exit 112, 1 mile to Civic Center Drive Park & Ride (bus/commuter pickups), 5 miles to Downtown State House complex, 14 miles to Togus VA, 19 miles to Waterville.
Nearby Facilities: MaineGeneral Alfond Center (2 mi), UMA campus (0.4 mi), MEMA HQ (1.2 mi), Augusta Airport (5 mi), Riverview Psychiatric (3.5 mi), Maine DOT Region 2 (0.8 mi).
Medical Supply Services Available
Hospital, State & Veteran Services
- Hospital replenishment for MaineGeneral Alfond Center, Thayer Center, Redington-Fairview, Franklin Memorial outreach, and Mid Coast clinics.
- Togus VA Medical Center supply cache staging with DoD/VA documentation, escorted loading, and secure cold chain for prosthetics, dialysis, and oncology needs.
- Behavioral health and forensic kits for Riverview, Dorothea Dix, and county jails needing rapid tele-psychiatry support.
- State employee health clinics, DHHS offices, and legislative nurse stations with on-demand PPE, AEDs, and telehealth carts.
- Public health surge caches for MEMA PODs, Maine CDC clinics, and DHHS mobile units covering seasonal flu or emergency vaccination events.
- Homecare and hospice orders for MaineGeneral HomeCare & Hospice, Beacon Hospice, Androscoggin Home Healthcare, and Kennebec Valley agencies.
Public Safety, Industry & Government Support
- ALS/BLS cache rotation for Augusta Fire/Rescue, Delta Ambulance, Winthrop Ambulance, Gardiner Fire, Kennebec Sheriff, and Maine Capitol Police.
- Event medicine staging for Augusta Civic Center, State House rallies, UMA commencements, and Kennebec River festival seasons.
- OSHA/NIOSH programs for Bath Iron Works commuter clinics, Pixelle Specialty Solutions, Textech, and state fleet maintenance shops.
- Cold-chain biologics, transplant tissue, oncology meds, and monoclonal therapies with telemetry feeding Epic, Meditech, and VA CPRS systems.
- Hazmat courier swaps for Maine DOT labs, Kennebec River flood staging, and MEMA caches heading to Washington or Hancock counties.
- Device recall handling for infusion pumps, defibrillators, ventilators, and telehealth carts shared across state agencies.
Meet the Capital Region Team
We combine former MaineGeneral supply leads, VA logisticians, and MEMA ICS staff to keep government, hospital, and veteran partners synchronized.
Lydia Gervais
MaineGeneral & State Agency Liaison
Lydia directed perioperative inventory at MaineGeneral for 12 years. She now coordinates implants, cath lab disposables, and telemetry with MaineGeneral, Maine CDC, and state employee clinics.
Email: [email protected]
Sgt. Ian McFarland (Ret.)
VA & DoD Logistics Lead
Former Togus VA supply sergeant and Army Reserve MEDLOG NCO. Ian manages DoD paperwork, DEA escorts, and VA-specific labeling for prosthetics and specialty meds.
Email: [email protected]
Dr. Helena Nguyen
Public Health & Behavioral Health Director
Helena helped MEMA run POD networks during COVID-19. She curates bilingual behavioral health kits, telehealth bundles, and ICS-ready documentation for DHHS and Riverview teams.
Email: [email protected]
How to Use This Counter
- Coordinate Around Legislative Sessions
We operate 6:00 a.m.–11:00 p.m. with extended hours during sessions and storm activations. Call +1-703-810-3898 for after-hours or high-security pickups.
- Credential & Escort
Bring hospital badge, VA ID, state agency credential, or MEMA mission order. Capitol Police escorts can be scheduled directly through our portal when needed.
- Chain-of-Custody & Compliance
We log serial numbers, capture temperature/humidity, apply tamper seals, and upload proof to Epic, Meditech, VA CPRS, ESO, or MEMA WebEOC before departure.
- Alerting & Traffic Intelligence
Subscribers receive SMS/email updates covering I-95 closures, Kennebec flood warnings, MEMA activation levels, and Civic Center event traffic to plan optimal pickup windows.
Coverage Footprint
Supports MaineGeneral, Togus VA, Riverview, DHHS clinics, UMA, Delta Ambulance, MEMA, legislative health stations, and rural hospitals from Waterville to Wiscasset.
Capital Region Heritage
From the 1834 Kennebec Arsenal to the 1987 flood, the Ice Storm of 1998, and the 2020 pandemic Unified Command, Augusta has always required resilient logistics. LAC Health maintains hardened refrigeration, satellite communications, and MEMA incident objectives so capital-region providers never wait for distant warehouses.
Kennebec County Snapshot
Population ~125,000 across Kennebec County with daily commuters from Somerset, Lincoln, and Waldo counties. Demographics: 92% White, 3% Black, 2% Hispanic/Latino, 2% Native American, 1% other. Workforce mix spans government, healthcare, education, manufacturing, and veterans, demanding ADA-compliant signage, bilingual materials, and secure patient privacy workflows.
Licensing & Compliance
Maine Board of Pharmacy wholesale license, DEA Schedule II–V, FDA/IRB documentation, Joint Commission/DNV standards, VA/DoD vendor approvals, OSHA/NIOSH, FEMA ICS/NIMS, HIPAA/HITECH, VA privacy regulations, and Maine state procurement compliance.
Capital Region Testimonials
Average rating 4.95/5 from hospitals, VA teams, EMS, and state agencies.
Simultaneous trauma and NICU transports hit while I-95 was closed. LAC Health staged blood products, perfusion disposables, and ECMO tubing with sealed paperwork before our courier even left the loading dock.
✓ Verified
VA missions require perfect chain-of-custody. LAC Health packages shipments by clinic, uploads documentation to our VA SharePoint, and coordinates escorts when needed.
✓ Verified
When MEMA activated for flooding, LAC Health built POD cache pallets with ICS labeling, cold-chain sensors, and direct WebEOC updates. It shaved hours off our mobilization timeline.
✓ Verified
Legislative rallies and summer festivals stretch our units thin. LAC Health keeps ALS totes scanned, sealed, and ready with reserve rehab supplies whenever we request.
✓ Verified
Behavioral health restraints and telehealth tablets require specialized paperwork. LAC Health labels everything by unit and keeps spare kits on hold during high census periods.
✓ Verified
Our allied health programs rotate through rural clinics. LAC Health provides simulation kits, AEDs, and PPE labeled by cohort and picks them up for restock after each block.
✓ Verified
