LAC Healthcare Solutions
10304 Eaton Pl Suite 100 · Fairfax, VA 22030
Comprehensive policies built on a foundation of respect, ethics, and optimism—ensuring that every interaction, every decision, and every partnership advances our shared mission with integrity and care.
Accessibility Statement
This document reflects our optimistic vision for healthcare, our respectful approach to partnership, and our ethical commitment to excellence. It outlines the official position of LAC Healthcare Solutions and sets the standards that govern our operations, always with the goal of advancing patient care and building trust through principled action.
LAC Healthcare Solutions is committed to delivering digital experiences that are usable and accessible for every customer, partner, and community member. This Accessibility Statement outlines the standards we follow, the technology investments we make, and the feedback channels that help us continuously improve.
Document Structure
Accessibility Standards
Section 1
Our digital properties are designed to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. We also monitor emerging guidance from the W3C, U.S. Access Board, and international regulations to ensure ongoing compliance.
Design systems, component libraries, and editorial checklists embed accessibility requirements—color contrast, focus order, semantic HTML, descriptive link text, and keyboard navigability—into every new feature release.
Quarterly accessibility audits combine automated scanning with manual testing performed by trained accessibility specialists and members of our employee resource groups.
Assistive Technology Support
Section 2
Our teams validate compatibility with commonly used assistive technologies including screen readers (NVDA, JAWS, VoiceOver), speech recognition software, screen magnifiers, and alternative input devices.
We prioritize semantic markup and ARIA attributes to help assistive technology convey structure, context, and dynamic updates accurately.
Video and audio assets include captions, transcripts, and descriptive text alternatives wherever practical.
Continuous Improvement
Section 3
Accessibility requirements are incorporated into product roadmaps, acceptance criteria, and definition-of-done checklists across engineering and content teams.
We review analytics, customer feedback, and regulatory updates to identify patterns and prioritize remediations. Urgent issues are addressed within defined service-level targets.
Employee training programs cover inclusive design, bias mitigation, and accessible authoring to keep accessibility top-of-mind during daily work.
Feedback & Support
Section 4
If you encounter an accessibility barrier on any LAC Healthcare Solutions experience, contact us at [email protected] or +1 (844) 794-6091. Please include the page URL, assistive technology used, and a description of the issue so we can investigate quickly.
We respond to accessibility feedback within five business days and provide status updates until the matter is resolved. Critical barriers are escalated immediately to product and engineering leadership.
Accessible alternate formats of documents (large print, screen-reader friendly, braille-ready files) are available upon request through the same contact channels.
Conclusion
Accessibility is an ongoing commitment that strengthens healthcare outcomes and inclusivity. Thank you for partnering with us—your feedback ensures we deliver reliable, equitable, and user-friendly experiences for everyone.
Next Steps
We're here to help you understand and implement these standards with the same optimism, respect, and ethical commitment that guided their creation. Direct questions to [email protected] or contact our leadership team for thoughtful, respectful implementation guidance.