LAC Healthcare Solutions
10304 Eaton Pl Suite 100 · Fairfax, VA 22030
Comprehensive policies built on a foundation of respect, ethics, and optimism—ensuring that every interaction, every decision, and every partnership advances our shared mission with integrity and care.
Payments Policy
This document reflects our optimistic vision for healthcare, our respectful approach to partnership, and our ethical commitment to excellence. It outlines the official position of LAC Healthcare Solutions and sets the standards that govern our operations, always with the goal of advancing patient care and building trust through principled action.
The Payments Policy outlines accepted payment instruments, billing options, and credit management practices for customers of LAC Healthcare Solutions. It is designed to support reliable procurement while maintaining compliance with healthcare industry regulations.
Document Structure
Accepted Payment Methods
Section 1
We accept electronic ACH transfers, wire payments, major corporate credit cards, and purchase orders approved through our credit underwriting process.
Credit card payments may incur a processing surcharge where permitted by law. We do not accept personal checks or consumer financing instruments for commercial orders.
Customers participating in government or grant-funded programs should coordinate payment documentation requirements with their account team in advance of ordering.
Billing & Invoicing
Section 2
Invoices are transmitted electronically unless the customer opts into mailed copies. Consolidated billing is available for enterprise accounts with multiple shipping locations.
Each invoice itemizes product SKUs, quantities, discounts, taxes, freight, and any surcharges. Discrepancies must be reported within 10 business days of receipt.
Statements of account are issued monthly. Customers can access real-time balances and payment history through the LAC customer portal.
Credit Terms & Assessments
Section 3
Net terms are granted following a credit assessment that may include financial statements, trade references, and regulatory licenses. LAC reserves the right to adjust credit limits based on payment performance or market conditions.
Past-due balances may incur finance charges and could trigger order holds, requirement of prepayment, or a reduction in available credit.
Customers agree to notify LAC of any material changes in ownership, legal structure, or financial condition that could impact credit standing.
Security & Compliance
Section 4
Payment card data is processed through PCI-DSS compliant gateways. LAC does not store full card numbers within internal systems.
We support Level II and Level III data enrichment for corporate purchasing cards to streamline reconciliation and compliance reporting.
Anti-money laundering and anti-corruption screening applies to all payments. Transactions may be delayed if additional verification is required.
Disputes & Chargebacks
Section 5
Dispute notices should be sent to [email protected] with supporting documentation. We will investigate and respond within seven business days.
Unauthorized chargebacks may result in suspension of card privileges or requirement of alternate payment methods.
If a dispute is resolved in the customer’s favor, we will issue credit or reverse the charge promptly according to the original payment method.
Conclusion
Clear payment procedures ensure uninterrupted access to the medical products our customers rely on. Contact [email protected] with any questions about invoices, statements, or approved payment methods.
Next Steps
We're here to help you understand and implement these standards with the same optimism, respect, and ethical commitment that guided their creation. Direct questions to [email protected] or contact our leadership team for thoughtful, respectful implementation guidance.