Unopened retail units are eligible for refund or exchange within 30 days of receipt. Initiate a return through your order history or call our retail support team, and we will email a prepaid return label within one business day.

Orders release within 24 hours and ship from the LAC warehouse closest to your ZIP (Chicago, Dallas, or Los Angeles). Most retail customers receive delivery in 1–3 business days with full tracking updates.

Yes. Add two or more cases, enroll in Subscribe & Save, or share your monthly usage and our retail team will apply bundle pricing instantly—no contracts required.

We accept all major credit and debit cards, digital wallets (Apple Pay, Google Pay), Buy Now Pay Later, and HSA/FSA cards. ACH and wire options are also available for larger storefront purchases.

Retail customer care is available 7 days a week by phone, chat, or email. Need product guidance, reorder help, or claim assistance? Text or call 844-LAC-6091 and we will respond within an hour.